Privacy Policy

1. Introduction

Nivaro Health Technologies ("Nivaro", "we", "our", or "us") is committed to safeguarding personal and clinical data collected through our digital platforms and node-based healthcare operations. This Privacy Policy outlines our commitment to data protection in alignment with India's Digital Personal Data Protection (DPDP) Act 2023 and applicable healthcare privacy principles.

2. Information We Collect

We collect information strictly necessary to provide healthcare infrastructure services, process partnership requests, and facilitate tele-consultations:

• Partnership Inquiry Data: Name, organization/clinic name, email address, phone number, and node location submitted via our partner forms.
• Operator & Healthcare Professional Data: Credentialing information, medical registration numbers, and node operational metrics for onboarded partners.
• Clinical & Patient Data (Pilot Operations): Vital statistics, chief complaints, digital prescriptions, and diagnostic logs captured strictly during authorized clinical consultations.

3. Purpose of Processing

Data collected is used exclusively for:

• Responding to node deployment and partnership requests.
• Facilitating remote clinical consultations between patients, local operators, and licensed physicians.
• Ensuring prescription traceability and inventory audit compliance at rural healthcare nodes.
• Maintaining system security and fulfilling statutory regulatory requirements under Indian law.

4. Security & Data Protection Commitments

We employ access controls, role-based authorization, and encrypted transmission channels designed for clinical integrity. We do not sell, rent, or trade personal data to third parties. Access to clinical records is restricted strictly to authorized consulting medical professionals and node operators managing direct patient care.

5. Contact Information

For any data protection inquiries or to request updates regarding personal data provided via our platform, please contact our Data Governance team at info@nivarotech.in.